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A SYSTEM WE BUILT

ERAY LAB — repair management system

From equipment intake and code scanning to repair history, customer updates and handover.

A system built and used for our LED equipment repair workflow.

Repair management for the employee

ERAY LAB · repair management system

One repair. Its history in one place.

Repairing many modules requires connecting serial numbers, faults, photos, completed work and reports. The application links these steps to a specific batch and module.

  1. 01Intake
  2. 02Code scanning
  3. 03Diagnosis
  4. 04Repair
  5. 05Verification
  6. 06Handover

ERAY LAB

What can we simplify?

01

QR and barcode scanning

Scan a module code using a camera or uploaded photo and connect it to a record.

02

Repair progress and deadlines

Received, diagnosed, repairing, waiting for parts or customer, and completed — clear statuses and planned dates.

03

Diagnosis and photos

LED fault marking, a repair map, before-and-after photos and checks after repair.

04

Work time and pricing

Record completed work and working time and apply pricing rules within the workflow.

05

PDF documents and handover

Intake confirmation, final repair report and equipment handover documents.

06

Repair progress for customers

A customer page with their repair statuses and photos, accessible through a specific link.

Employee and customer views

ERAY LAB · repair management system

Repair management for the employee
Repair management for the employee
QR and barcode scanning
QR and barcode scanning
Diagnosis and photos
Diagnosis and photos
Repair progress for the customer
Repair progress for the customer

Apply the same principle to your business

For a repair shop, manufacturer or workshop, we define your order stages, data and documents. This project is not a fixed package for everyone; scope follows your workflow.

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What result does your project need?

Describe the current situation and desired result. We will agree the initial scope, price and timing.

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You do not need a technical specification. Start with a conversation about your needs.

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