LOCAL REVIEW · UNPUBLISHED

INDUSTRY

For veterinary clinics

Website and appointment enquiries · Reminder workflow · Administrative knowledge agent. Start with one of your business processes.

Start with one specific task. We agree the scope and price before development.

VetDesk · For veterinary clinics

Application interface

Where does work get stuck?

Booking enquiries, contact with pet owners and staff schedules may be disconnected. The clinic needs to find administrative enquiries quickly and know who is responding.

INDUSTRY

What can we simplify?

Website and appointment enquiries

Input data. The owner selects the type of administrative enquiry and provides the required contact details.

How it works. The enquiry is routed to the clinic's existing workflow or an administration staff member.

What it improves. Fewer scattered enquiries and clearer assignment of responsibility.

Website development and updates ↗

Reminder workflow

Input data. The clinic sets rules for confirmed appointments and reminders.

How it works. The workflow includes a notification status and an option to pass the enquiry to an administrator.

What it improves. Staff can see a failed notification and continue contacting the owner.

Custom software and app development ↗

Administrative knowledge agent

Input data. Administrative information about opening hours, booking and arrival is approved.

How it works. The agent answers using this knowledge base and passes unclear enquiries to a person.

What it improves. Less repeated explanation of information over the phone.

AI agent development ↗

Veterinary diagnoses and treatment recommendations are not generated in this example.

Features, integrations and launch are agreed for your project.

HOW WE WORK

From your workflow to a working tool

01

Understand

Discuss the task, files and current process.

02

Agree

Define the first scope, result, price and timeline.

03

Verify

Check your reference examples and agree revisions.

04

Hand over

Agree launch, instructions and ongoing support.

How will we assess the benefit?

  • Time per booking enquiry
  • Share of incomplete enquiries
  • Reminder delivery status

We compare the same task before and after the pilot. We do not invent savings in advance.

Contact

What result does your project need?

Describe the current situation and desired result. We will agree the initial scope, price and timing.

We use your details to respond to your enquiry. Privacy policy.

You do not need a technical specification. Start with a conversation about your needs.

FAQ

Before we begin

+370 689 18122
ernestas@eray.lt

Do we need to know every feature in advance?

No. Start by describing your current work and the result you need. Together, we identify what matters for the first version and what can come later.

How will we agree the scope and timing?

After discussing your process, features, users and integrations, we agree the initial scope, price and timing. Development can be planned in stages around agreed priorities.

How do handover and support work?

Before development, we agree launch arrangements, access, data use, instructions and support. Additional features and later changes are discussed separately.

Let’s discuss your ideaCall ↗